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What are the main challenges of managing FAQs?

Delivering consistent answers across channels for a multi-location is complex. Here is why:
  • Curating questions and then optimizing and publishing them as FAQs for voice assistants involves a complex process.
  • Brands evolve. So does their answers! Ensuring consistency across multiple channels over time is challenging.
  • Timely response to customer queries across multi-locations is daunting and not scalable without effective FAQ management.
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What are the main challenges of managing FAQs?
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