Reputation Management Software For Hotels, Retail and Banks
Are you staying on top of your reviews and your reputation? Did you know that 74% of consumers trust a business more if it has positive reviews? Milestone Reviews is the award-winning online reputation management software created exclusively for location-based businesses. Monitor reviews and social media and interact with consumers quickly and efficiently. Because your reputation matters.
Multi-Channel View
Milestone Reviews is your integrated dashboard for social media and review sites. Facebook, Twitter, blog mentions, videos and photo sharing sites - over 10,000 websites power the information in Milestone Reviews. Monitor comments, respond one to one and engage with customers quickly and easily.
Performance KPIs
Milestone Reviews lets you establish your Key Performance Indicators (KPIs) that have impact on your bottom line. Track and monitor performance vs. your goals to create actionable next steps.
Manage Your Workflow
Make reputation management simple for the whole team. Milestone Reviews lets you assign action items to individual users and auto-assign items based on poor ratings or specific keywords. Track comments, replies and actions, and consolidate them into a single management report.
Gain Key Insights
Measure the major keywords used by your clients to describe your business. Highlight the channels that matter most, and the reviewers and commenters that are the key influencers.
Benchmark vs. Major Competitors
Milestone Reviews helps you understand your performance against top competitors by giving you a comprehensive view of your reviews and ratings vs. top competitors. Look at trends for the past two years and make decisions based on sound data, not instinct.
