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Insights from Satisfied Customers


  • Kahler Grand Hotel
    Milestone's industry-leading technology was a major factor in our desire to work with them on our new website. Their software+services approach meant that we not only got an amazing platform, but also a stunning website coupled with a modern approach to marketing it. The results are a testament to the powerful combination.
    - Regional Director of Operations, Kahler Grand Hotel
  • Turf Valley Resort
    It has been such a pleasure to work with our Milestone CS managers. They have truly been the difference in our outstanding performance. I can't thank them enough for their attention to detail, responsiveness, and eagerness to introduce new ideas to our marketing efforts.
    - Director of Marketing, Turf Valley Resort
  • Hotel Nikko San Francisco
    The new website and especially the FAQ module is yet another example of how Milestone has been a great long-term partner in helping Hotel Nikko continue to provide excellent anticipatory service to our guests and clients. We strive to provide seamless service to all of our guests prior, during, and after their stay; and the Nikko website is an important communication channel of that support structure.
    - Vice President, Hotel Nikko San Francisco
  • Milestone gave us a beautiful website and impressive ROI
    The Hotel Kitano New York boosts revenue 35% with a 76:1 ROI with Milestone "Milestone was able to provide us with a beautiful website, backed by amazing technology. Their attention to detail is incredible and their customer support is industry-leading".
    - General Manager, The Hotel Kitano New York
  • Milestone: A Trusted Partner For Hotel Website Design
    Milestone has been our trusted partner for many years and has managed our website & digital marketing for our hotels. Their technological leadership is unmatched and they have helped us grow our direct business and deliver a better experience to our customers.
    - Carmel Town House Hospitality
  • Happy With Milestone, They Are Extremely Helpful And Knowledgable
    Account manager is extremely helpful and willing to go the extra step to make sure we are comfortable with the information. Her explanations are to the point and knowledgable! You can tell she has researched our account and is familiar with our websites. She cares and that is key in making clients happy!!!.
    - Crowne Plaza Foster City - San Mateo
  • Our Occupancy Has Increased By 35% Since Our New Site Went Live
    Milestone offered us strategic marketing advice on the things that our target clients were looking for in our local region and helped us target these customers on the internet.
  • Milestone Was Masterful In Assisting Our Hotel During The Transition From A Branded To An Independent Hotel
    They truly understood the unique challenges, various dependencies, and, ironically enough, the milestones we needed to reach in order to get our branding pushed out early and often. Milestone also led our PPC campaigns in order to maximize exposure during our transition period. I think that their communication at every step of the way was excellent and the product we imagined came to life precisely as we wanted!.
  • Milestone's Knowledge Is Really Top Notch!
    For more than 10 years their entire team has been a pleasure to work with. They are extremely quick at completing any requests or changes to our websites and make great suggestions allowing us to stay ahead of the hotel industry's evolving market trends. Their ROI reports and quarterly reviews are very comprehensive and show us how our business continues to grow each year as a result of their websites. They really seem to appreciate us as a customer. You won't be disappointed with them.
  • Milestone Is Right On Target. Milestone Worked With Us To Develop An Exciting New Website For Our Unique Property
    In addition to optimizing the site, Milestone stressed the importance of creating packages to offer customers. Milestone assisted us in developing a core group of packages especially suited for our area. Our new site has been up and running for only two weeks and in that time we have booked 10 packages and have received several calls. We are thrilled.
  • Our New Independent Website Is One Of Our Most Profitable Channels
    Since going live with our new website by Milestone, the revenue generated from this channel has increased substantially year after year. The return on investment has been the highest among the distribution channels. The Milestone dashboard is very easy to use and their personalized service is exceptional. Additionally, their account managers are always prompt in answering any correspondence.
  • Milestone Truly Understands Our Industry, And Takes An Integrated Approach To Digital Marketing
    In addition, Milestone continuously improves and expands its products and stays current in this quickly changing digital age. Milestone products and support enable us to manage our website and social media at will. The quarterly ROI calls show us the tremendous impact these products and services have on business. I've been extremely happy with Milestone - whether one needs help starting a small eCommerce Campaign or is looking to develop an extensive strategy I'm happy to recommend them to anybody!.
  • Quality Inn Petaluma
    We compared Milestone to several other companies. I really liked the depth and knowledge of Milestone. They are well versed. They really tried to understand what we were trying to accomplish and our objectives.
    - Kirk Lok, Quality Inn Petaluma
  • Comfort Inn San Diego
    They were very in tune search engine optimization that kept the interest of the user on that site for an extended period of time.
    - Sunil Thadani, Comfort Inn San Diego
  • Majer Jaber Hotels
    And we compared Milestone to several other companies. I really liked the depth and knowledge of Milestone. They are well versed. They really tried to understand what we were trying to accomplish and our objectives.
    - Rick Odorisio, Majer Jaber Hotels
  • Automotive, Banking and Retail

  • Homebridge Financial Services, Inc.
    Milestone provides one of the most sophisticated platforms for location-based businesses in the market. Their unique combination of software + services makes for a powerful 1-2 punch for financial institutions.
    - Senior Director Homebridge Financial Services
  • Renault Euro Mexico
    Milestone used their Presence Cloud platform to help us with a full website redesign and to drive digital marketing for our dealer group, and we have seen dramatic results. Choosing Milestone's Platform was great for us.
    - Commercial Director, Renault Euro Mexico
  • Milestone: A trusted partner
    We chose Milestone because they provided the most comprehensive solution for us. Their software + services approach is unique and gives us both the tools we need as well as access to deep industry expertise.
    - Nilam patel, President at Carmel Town House Hospitality
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