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Personalization and CDP Solutions

Unify customer data. Craft memorable experiences. Power conversions.

Leverage Milestone's Customer Data Platform to build a unified customer profile and segments to deliver dynamic, tailored experiences through Milestone's Website Personalization Solution.
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Personalization and CDP Solutions

Customer Data Platform

Centralize data across channels and locations. Build a 360° unified customer profile.
Customer Data Platform
  • 360 View of Customers
    360 View of Customers

    Unlock the potential of your marketing efforts with Milestone's Customer Data Platform!

    Gain a comprehensive 360° Customer Profile, empowering you to deliver highly targeted personalization like never before. Seamlessly integrate customer data from various touch points, enabling smarter campaigns and better customer experiences.

    Stay ahead of the competition and build long-lasting customer relationships with our cutting-edge platform.

    • Capture first visit details – location, channel, device, etc.
    • Understand buying patterns across devices, browsers
    • Collect CRM and post-form data
    • Transactional history and booking preferences
  • Real-time Customer Segmentation
    Real-time Customer Segmentation
    With Milestone CDP's AI-powered segmentation you can harness customer location, behavior, preferences, and more to build precise customer segments. Target similar groups effectively, ensuring personalized, impactful marketing that resonates with your audience. Maximize engagement and conversions with targeted precision!
    • AI-driven location-based segmentation for hyper-targeting
    • Behavior-based grouping for personalized engagement
    • Customize segments that suit your business
  • Compliance and Security
    Compliance and Security
    Prioritizing data protection and compliance. Trust our platform to adhere to data and industry regulations of the land. Your brand's data is secure and will ensure peace of mind and build trust with your customers.
    • High-grade data protection against malicious attacks
    • Data regulation as per state laws
    • Customer consent prior to data collection
  • Integrations
    Integrations
    Milestone CDP integrates with first and third-party data from various channels like CRMs, websites, apps, and offline interactions. Empower your business with a single source of truth for comprehensive customer data, fueling personalized experiences and driving success.
    • Data centralization across sources
    • CRM integration to create targeted campaigns
    • Understand customer behavior on your website
    • Capture offline interactions

Website Personalization

Craft memorable experiences for your visitors that drive conversions
  • Flexible Rules Engine
    Flexible Rules Engine
    Effortlessly tailor messaging and experiences with our flexible rules engine and resonate with your customers. Analyze preferences and buying behavior, showcasing products that drive conversions. Capture user demographics, behavior, purchase, and intent data for a powerful, personalized approach. Boost customer interactions and maximize sales.
    • Tailor messaging for customer resonance
    • Analyze preferences to determine conversions
    • Customizes the rules engine based on your target audience
  • Micro-Experience Personalization
    Micro-Experience Personalization
    Milestone CMS's Website Personalization Solution goes beyond basic overall website personalization. We granularly personalize every page and content block of your website, tailoring it for target segments. With unlimited personalization possibilities, every aspect of your website resonates with your audience. Empower engaging, dynamic interactions and drive meaningful conversions!
    • Multiple experiences on a single page
    • Assign content blocks to segments
    • Preview & publish experiences on a single page
    • Add segments on a webpage for content targeting
  • A/B Testing
    A/B Testing
    Milestone's A/B Testing and built-in Analytics fuel continuous optimization to measure personalized content impact. Enhance outcomes, refine strategies and unlock business growth. Data-driven insights to drive personalized experiences for your audience.
    • Data-centric approach to define audiences
    • Publish personalized experiences to a select audience
    • Measure personalized content impact
Website Personalization

Personalization Analytics

Identify trends and predict outcomes to improve conversions with built-in analytics
Personalization Analytics
  • Customer Insights
    Customer Insights
    Milestone's Personalization Analytics delves into cross-channel journeys, touchpoints, purchase paths and abandonment patterns: Fuel optimized conversion paths and enhanced omnichannel experiences with KPI-driven data. Exceed customer expectations at every step, driving success with Milestone's powerful insights!
    • Track data across multiple sources
    • AI-segmentation of customers based on analysis
    • Understand customer intent
    • Deduce opportunities based on the buying journey
  • Conversion Insights
    Conversion Insights
    Conversion insights from Milestone Personalization Analytics are crucial for understanding customer behavior and improving website performance. Gain valuable data on customer interactions, preferences and pain points to optimize conversion paths. Make informed decisions to drive sales and elevate your business's bottom line.
    • Consolidated dashboard to view conversions across locations
    • Track data for a specific period. Make historical comparisons
    • Track customer behavior on your website - their likes/dislikes
    • Report customization to display your most important KPIs
  • Predictive Analytics
    Predictive Analytics
    Milestone's predictive analytics generates personalized experiences likely to convert more based on historical data. Leverage cutting-edge user journey funnel mapping to predict and personalize future users' experiences, maximizing engagement and driving exceptional results. Increase your business with data-driven insights today!
    • Single dashboard to view trends and predictions
    • Revenue projections tied to personalized experiences
    • Anticipate user behavior, optimize conversion paths
    • Maximize ROI

Trusted CMS Partner for Major Brands

Marriott
Aramark
IHG
G6 Hospitality
Choice Hotels
Remington
PM Hotel Group
Driftwood
Linchris
Preferred
Velas Resorts Mexico
Lark Hotels
Cote Hospitality
US Bank
IBC Bank
ONCU
Sun Outdoor
Jellystone
Sean World
Renault
Nissan
Mitsubishi
Prudential
Neighborly
Medstar Health
Historic Hotels of America

Our Latest News and Posts

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Nov 19, 2025

Milestone Inc. & Clients Wins 2025 HSMAI Adrian Awards for Digital Innovation and Marketing Excellence

Read Blog Post Milestone Inc. & Clients Wins 2025 HSMAI Adrian Awards for Digital Innovation and Marketing Excellence
Sep 17, 2025

Milestone Wins Six WebAwards, Including Outstanding Website Developer at the 2025 WebAwards

Read Blog Post Milestone Wins Six WebAwards, Including Outstanding Website Developer at the 2025 WebAwards

Our Latest News and Posts

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Learn More About Milestone Products and Solutions

Call us at +1-408-200-2211 or fill out the form below. We're constantly evolving our products and services to help you stay ahead in a competitive market. Learn how Milestone can drive growth and support your success.

Key Benefits:

  • Personalized website experiences with our GEO-First CMS
  • SEO and Generative Engine Optimization
  • Enhanced brand visibility with GEO Intelligence and LLMs
  • AI-driven content creation and workflow automation
  • Scalable, data-driven solutions
  • Dedicated technical support and robust security
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