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Milestone Product Services & Microsoft Outage

Status update: Microsoft 365 outage Milestone products are not affected. The Platform, CMS and all customer websites are running normally at 100% availability.

Product / Service Status Availability
Platform sign-in and dashboard 🟢 Operational
Customer websites 🟢 Operational
CMS (website editing and publishing) 🟢 Operational
Analytics and reporting 🟢 Operational
Local listings 🟢 Operational
Schema (structured data) 🟢 Operational

Impact on Internal Services

Per the Microsoft 365 status page, the ongoing outage is strictly isolated to Microsoft 365 services. This only impacts Milestone's internal business operations for internal users, specifically:

  • Email
  • Microsoft Teams
  • SharePoint
  • OneDrive

The outage has zero impact on Milestone customers or production environments. Microsoft is actively applying remediation steps and seeing positive recovery results.

Note for Customers: If a customer faces any issue raising a support ticket via email, please request them to submit their support case directly through the Milestone Ticketing Portal -https://support.milestoneinternet.com/en/support/tickets/new?ticket_form=collaborator_ticket_submission_form
 
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