Ritika Chugh Head of Product

Ritika Chugh is a product leader with 20+ years of experience building and scaling technology products across digital experience, search, SaaS, and AI. As Head of Product at Milestone, Ritika leads product strategy and innovation across the company's digital experience and AI portfolio, helping businesses create better digital experiences and adapt to how discovery is changing in an AI-first world. Her work spans AI-powered products, AI agents, generative AI, AI search and visibility, SEO, digital experience platforms, and data-driven product development. She has played a key role in evolving Milestone's product portfolio from traditional digital marketing and search solutions toward AI-native capabilities. Ritika is particularly passionate about how AI is changing the way products are built and how product organizations operate. She advocates for AI-first thinking, faster experimentation, continuous learning, and shared ownership of customer outcomes across product, design, engineering, and go-to-market teams.