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The Customer Experience Imperative: Milestone Has Cracked the Code for Solving Core Web Vitals at Scale

Expected to be the most significant algorithm update since mobile-friendly, Core Web Vitals are a subset of Web Vitals that apply to all web pages, should be measured by all site owners, and will be surfaced across all Google tools. Each of the Core Web Vitals represents a distinct facet of the user experience, is measurable in the field, and reflects the real-world experience of a critical user-centric outcome. Core Web Vitals are made up of three specific page speed and user interaction measurements: Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS).
 
A soon-to-be search engine ranking factor

New ranking factor in May 2021

Google announced that "Core Web Vitals" are going to be a significant ranking signal for websites in mid-2021. In fact, Core Web Vitals or the page experience signal is going to become a requirement for a page to appear in Google's Top Stories.
 
This means that in addition to other website ranking factors, such as mobile friendliness, safe browsing, HTTPS, and having no intrusive interstitials, the Core Web Vitals or page experience signal brings in 3 more factors to improve the user experience of a web page - loading of the page, speed of interactivity, and visual stability when loading.
Offering a positive user experience is key

Offering a positive user experience is key

Creating a seamless web page user experience is key to winning and bringing back customers and improving the chances of potential customers visiting your website.
 
According to Google's Chromium team, implementing the Core Web Vitals to standard will ensure 24% fewer page load abandonments and 24% less abandonment for shopping sites. To add to this, in a user experience survey, ThinkwithGoogle proved that just by offering a positive user experience, 67% more customers are likely to buy and 74% are more likely to return to the website.
Every second counts and improves the chances for potential revenue

Every second counts and improves the chances for potential revenue

An Akamai survey concluded that a 1-second delay in page load time reduces conversions by a drastic 7%. Retaining users is crucial to improve conversions as slow sites have a negative impact on revenue and fast sites are shown to increase conversion rates and revenue.
 
Load time is a major contributing factor to page abandonment, and the average user has no patience for a page that takes too long to load - which is exactly why Google is implementing Core Web Vitals as a ranking factor.
Building a strong website in the era of the Core Vitals Update

Building a strong website in the era of the Core Vitals Update

Creating a strong website in the era of the Core Vitals Update requires careful consideration not only of initial loading time but also how the website behaves once the person opens it. It requires optimizing with strategies such as:
  • Optimizing images with compression so that they load faster
  • Lazy loading images and videos to improve the page load time and allow users to interact without having to wait for everything on the page to load
  • Reducing the payload required of the network and javascript browser
  • Prioritizing elements on the site so that the most important features load first, providing users with the most critical content as quickly as possible
  • Paying attention to web fonts to ensure that all elements optimize the loading time
How Milestone CMS will get your website future ready for Google’s Core Web Vitals

How Milestone CMS will get your website future ready for Google’s Core Web Vitals

Milestone's technology team worked with industry experts to define a solution, and we're proud to say that we're the first to roll out a comprehensive and future-proof Core Web Vitals solution. 
 
Our breakthrough solution proved to increase the Core Vitals score by 30 points and we accumulated field data (to capture real-world experiences) and lab data (debugging performance issues) to determine the best practices to improve the score. Implementing the Core Web Vitals requirement isn't a one team effort and our CMS plus Website Programming, Product & IT, Design, and Content collaborated to define and implement a winning solution.
Ask our experts
  • What is Google’s Page Experience Update?

    On 15 June 2021, Google rolled out the Page Experience ranking update and by 31 August 2021 it will be fully rolled out. The Page Experience Update will be an official ranking factor, which means that the user experience of a website is now a ranking factor to meet the expectations that customers have when visiting a page. Like it or not, it will decide a website’s position on search. Adding to the other website ranking factors such as mobile friendliness, HTTPS, and having no intrusive interstitials, the Core Web Vitals brings in 3 more factors to the Page Experience Update - loading of the page, speed of interactivity and visual stability of the web page when loading.
  • What are Core Web Vitals?

    Core Web Vitals are a subset of Web Vitals that apply to all web pages, should be measured by all site owners, and will be surfaced across all Google tools. Each of the Core Web Vitals represents a distinct facet of the user experience, is measurable in the field, and reflects the real-world experience of a critical user-centric outcome. Core Web Vitals are made up of three specific page speed and user interaction measurements: Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS).    Largest Contentful Paint (LCP)   This is the primary element of the update and is the time taken for the largest content on the page to load. The largest content has to load within 2.5 seconds for it to score well.   First Input Delay (FID)   FID is measured as the time taken till the user can make an interaction with the page. 0.1 seconds is the benchmark for it to be deemed good.    Cumulative Layout Shift (CLS)   Cumulative Layout Shift (CLS) is an important, user-centric metric that measures visual stability as it helps quantify how often users experience unexpected layout shifts. A low CLS score (below 0.1) helps ensure that the page is delightful.
  • Best practices to improve Core Web Vitals Score

    For websites to meet the benchmarks, the following needs to be incorporated to improve the Core Vitals score:    Optimize images  Website images need to be in the right image format with compression and responsive markup with its dimensions specified and hosted on CDN  Lazy load images and video  This improves the overall page load time and allows the user to interact with the page without having to wait for the image or video to load  Optimize JavaScript  To reduce the network and JavaScript browser payload, the JS needs to be split, minified and compressed  Prioritize resources  Prioritize your website resources and choose what needs to load first. This will improve the page speed and speed of future navigation  Optimize CSS  Minify the code, load critical CSS and defer non-critical CSS, and optimize the CSS background image with media queries. This will result in faster paint operation of the page and improve interactivity  Optimize third-party resources  If the third-party resources aren’t constructed well, it contributes significantly to slow page speed. Implement various methods to load the third-party script efficiently  Optimize web fonts  This ensures that the text remains visible while loading the web font and ensures efficient loading and rendering of large fonts  Optimize network quality  Setup your sites and host resources such as images and videos on the CDN server to deliver high quality and optimized resources over the network. This will improve the asset delivery and loading of the page
  • Why businesses need to be Core Web Vitals compliant?

    Apart from the fact that the Page Experience Update is an official ranking factor, creating a seamless web page user experience is key to winning and bringing back customers and improving the chances of potential customers visiting your website. According to Google’s Chromium team, implementing the Core Web Vitals will ensure 24% less page load abandonments and 24% less abandonment for shopping sites. To add to this, in a user experience survey, ThinkwithGoogle proved that just by offering a positive user experience, 67% more customers are likely to buy and 74% are more likely to return to the website.      Every second counts and improves the chances for potential revenue.    An Akamai survey concluded that a 1 second delay in page load time reduces conversions by a drastic 7%. Retaining users is crucial to improve conversions as obviously, slow sites have a negative impact on revenue and fast sites are shown to increase conversion rates. Loading time is a major contributing factor to page abandonment and the average user has no patience for a page that takes too long to load - which is exactly why Google is implementing Core Web Vitals as a ranking factor.
  • What Milestone is doing to ensure your website has an optimum Core Web Vitals Score to meet the requirements of the Page Experience Update?

    Milestone’s technology team worked with industry experts to define a solution and we’re proud to say that we’re the first to roll out a comprehensive and future-proof Core Web Vitals solution. Our breakthrough solution proved to increase the Core Vitals score by 30 points and we cumulated field data (to capture real-world experiences) and lab data (debugging performance issues) to determine the best practices to improve the score.  Implementing the Core Web Vitals requirement isn’t a one team effort and our CMS plus Website Programming, Product & IT, Design, and Content collaborated to define a winning solution that answers the aforementioned best practices to improve a website’s Core Vitals score. Here’s a peek into what we did:   Digital Asset Management (DAM)  This feature allows the CMS to store images in a centralized location and use them across all products. The images are served in next-gen formats and enhances the fluidity of the UI whether it is being viewed on a mobile phone, tablet, desktop or even a TV screen.  Componentization  To meet the benchmarks of this ranking factor, every piece of content is treated as a component – modular and movable. While all elements will be displayed on a single screen, the page is made up of multiple components that are arranged based on priority. The data contains meta data and is separated from the presentation for it to be edited and updated easily.   Hybrid CMS  Milestone employed the Hybrid CMS model to decouple the front-end and back-end layers to make it easier to work on the design without affecting the actual content displayed on the screen.   JavaScript/Cascading Style Sheets custom loading  To deliver a stellar user experience and improve page load speed, Milestone CMS customized the loading of JS/CSS at a template and page level  Image lazy loading  To improve the Core Web Vitals score in terms of speed, layout shift and interactivity, our CMS configures the image loading behavior
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