Milestone FAQ Manager is an end-to-end FAQ management solution that lets businesses curate customer questions across channels and locations and helps publish verified answers to voice assistants and other channels.
If 0 to 135 - Your FAQ score is quite weak. Create more FAQs and use FAQ schemas.
If 136 to 450 - Your FAQ score is somewhat weak. Create more FAQs and use FAQ schemas.
If 451 to 900 - Your FAQ score is average. Create more non-brand FAQs and use FAQ schemas.
If 901 to 2000 - Your FAQ score is good. Create more non-brand FAQs, add them on page, and use FAQ schemas.
If 2001+ - Your FAQ score is outstanding. You are an FAQ master, but keep researching and expanding.
What are FAQs?
FAQs are the questions people ask about your industry, category, product, and company. Making the right answer easy to access injects information, satisfaction, and momentum into the customer journey.
Why are FAQs important?
Not answering questions costs your company money by forcing people to call your support line or help center to ask the question. Providing a broad range of questions and answers removes friction from moving along the customer journey.