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Online Review Management - Milestone Reviews

Managing your online reputation is seamless with Milestone Reviews.  Our  award-winning online reputation management system is targeted exclusively at location-based businesses. The integrated single interface lets businesses owners and managers monitor reviews and social media buzz and easily interact with their customers.
Integrated View - Reviews and Social Media Channels
Multi-Channel View
Milestone Reviews is your integrated dashboard for social media and review sites. Facebook, Twitter, blog mentions, videos and photo sharing sites - over 10,000 websites power the information in Milestone Reviews. Monitor comments, respond one to one and engage with customers quickly and easily.
Measure performance with Key Performance Indicators
Performance KPIs
Milestone Reviews lets you establish your Key Performance Indicators (KPIs) that have impact on your bottom line. Track and monitor performance vs. your goals to create actionable next steps.
Manage Your Workflow
Manage Your Workflow
Make reputation management simple for the whole team. Milestone Reviews lets you assign action items to individual users and auto-assign items based on poor ratings or specific keywords. Track comments, replies and actions, and consolidate them into a single management report.
Key Marketing and Operational Insights
Gain Key Insights
Measure the major keywords used by your clients to describe your business. Highlight the channels that matter most, and the reviewers and commenters that are the key influencers.
Benchmark your performance vs. major competitors
Benchmark vs. Major Competitors
Milestone Reviews helps you understand your performance against top competitors by giving you a comprehensive view of your reviews and ratings vs. top competitors. Look at trends for the past two years and make decisions based on sound data, not instinct.

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Your privacy and security are a top priority. We will not distribute or sell your personal information to any third parties. Please visit our privacy policy page to contact us to review or delete data collected.